Caitlin G. February 14, 2023
Almost all of the lamps in my house are vintage or antique, and I've brought several of them to Concord Lamp & Shade for repairs and rewiring. They do good...
Stephen Dring April 13, 2022
Concord is the best. Great communication and fabulous craftmanship! I had a very expensive Frederick Cooper shade that isn't made anymore. The lining had dry rotted and I really didn't want to buy a generic shade; I wanted mine restored. Concord replaced the lining and it looks brand new. Amazing that they could do this. Any future work is definitely going to Concord.
Joe Sestrich February 3, 2022
Great spot to find a cool lamp, just get a new shade, or either one fixed.
Sharyl Ross January 21, 2022
I recently had a lovely Frederick Cooper fringed shade repaired, the lining was all torn.
I am overjoyed with Concord’s incredible craftsmanship and their attention to detail on the interior and exterior of the shade.
The repaired shade is absolutely exquisite.
Anne is lovely and she and her team were a pleasure to work with,
I am so glad I found them and highly recommend them.
Jim H. January 2, 2022
Knowledgeable, professional help will assist you with a smile. A large selection and custom orders make it the place to go.
Julie Batal December 19, 2021
Excellent experience. I took a lamp in for repair. I received prompt and professional service. I was greeted on both of my visits and my transaction was conducted efficiently. I was charged a reasonable fee for the service. I recommend.
Eileen W August 26, 2021
Purchasing from Concord Lamp & Shade has been a great experience and I would highly recommend them. I purchased two lampshades months apart. Both lampshade purchases were completed virtually. On both occasions, I worked with Ann to ensure the final product was exactly what I wanted. She sent me fabric samples and trims to choose from after describing to her the lamps and the shade ‘look’ that I was trying to achieve. Both lampshades met all of my expectations and the quality was excellent. Highly recommend!
Janice McClelland August 26, 2021
I have a 40-year old lamp with an odd sized shade. The old silk shade had become really torn and ratty, and, after looking at this lamp for 40 years, I just couldn't bring myself to buy a ready-made shade in the wrong size. Ann at Concord Lamp & Shade offered me options, and we went with refurbishing the shade's original frame and recovering it in similar fabric. I HONESTLY CAN HARDLY TELL THE DIFFERENCE FROM THE ORIGINAL SHADE! Concord's operation is top notch: professional, detailed, and truly custom. I simply could not be happier. (And many thanks to Ann, who was ultra helpful!)
Victoria C. August 25, 2021
I think this is a great shop. They have fixed two antique lamps for me and did a beautiful job on both. I have bought lampshades as well - they do need to...
peter hartz August 14, 2021
Excellent. They go out of their way to help you. I wanted to match two silk drum shades that had rotted from old age. They did. It's a small shop and full of lamps and shades, but they can order custom made shades too. The clerk was very pleasant even with a store full of people waiting on a Saturday. I highly recommend them and hope someday they open a shop in Concord, NH!
Christine O'Brien July 13, 2021
I had two very unique shades that needed recovering. Ann was a joy to work with, helping me select fabrics and colors from hundreds of miles away. The workmanship is fantastic. I am thrilled with the end product and would highly recommend Concord Lamp and Shade.
Martha Kennedy June 12, 2021
Denise helped me pick out shades for 2 pair of lamps - she was great! She really "gets" the customer she is working with and is very knowledgeable helpful. Small shop so best not to be in a hurry if you just walk in...suggest making an appointment. I will def go back for any future lamp needs!
Peggy Tedesco June 11, 2021
It was wonderful dealing with this company. My favorite Waterford lamp shade's inside lining became ripped. The proprietor, Ann Eckert, was a delight and answered my questions and gave me alternatives to replace or reline the shade. She quoted me the prices for both alternatives in a detailed email that explained the work that would be needed to be done.. I choose to reline the lamp shade.
The work was completed and shipped back to me when promised.
I could not be more pleased with the result. It looks like a brand new lamp.
Thank You Concord Lamp & Shade
Roseanne Saalfield May 19, 2021
Ann always offers wonderful service. I stopped by for a new lamp shade, a purchase quickly made, and then discussed a table lamp I am considering that can be custom-wired to my specifications, which was something I did not know I could do. I have bought a number of fixtures from her over the years, and brought lamps for re-wiring to her shop. I have referred many friends and associates to the store, too. Lovely place to do business, and professional service always.
Jim Hall May 10, 2021
Excellent experience! We made an appointment to get some help selecting a shade for a special lamp that has been handed down in our family over the years. Our salesperson was very courteous, patient and knowledgeable, with several terrific suggestions that led to the perfect choice, along with an attractive new finial. The price was right, and as a result of the new shade, the room where we put the lamp has taken on a completely new, very special appearance. We could not be happier with the help we received and the shade that we purchased. (Considerable thought had gone into this shop's COVID precautions, and they ended up working very effectively. We had the shop to ourselves for 15 minutes!)
Kathleen Reinhardt April 27, 2021
My cloth lampshade was ripped. Ann explained it couldn’t be repaired but explained my options for replacing it. We quickly and efficiently chose a new fabric and color that closely resembled the original, at a very reasonable price. I felt confident in her experience and knowledge and am looking forward to my new lampshade.
Susan Lew April 26, 2021
I have kept Concord Lamp and Shade’s information tucked away safely underneath my laptop “just in case” a need arose! I am so glad I did because the linings of unique lampshades tore recently. Ann and her workshop were able to safely and expertly replace the linings with absolutely stellar results! Thank you Ann and your team!
Joyce Nestor April 26, 2021
I cannot say enough positive things about this company. I worked with Ann & she sent fabric samples to help me select a new lamp shade to replace one that couldn’t be repaired. But more importantly, they repaired a very unique shade & it looks new. I could not be more pleased & highly recommend them, especially for shade repairs.
Susanne Schoeller April 24, 2021
The store owner is extremely knowledgeable and helpful. The selection of shades is the best I’ve ever seen. Highly recommended!
Candyce Plante April 14, 2021
So happy that I had my antique chandelier updated to current electrical standards! The work is high quality and the owners provide personal service. Very professional and Covid safety protocols make it all that much better. They have beautiful products in their store, I highly recommend them!
Maureen Barstow March 26, 2021
I was very pleased with my new lamp shade and loved the store. Ann had a keen eye as to what would go with my lamp. I will return in the future to get another lamp shade and possibly a lamp, a nice selection.
Bonnie Alpert March 18, 2021
Ann was professional and frank, helping us to focus on the qualities we want in a floor lamp and showing us possibilities from the catalog. As a result, we were well-equipped with the information to be able to order online from their website. And they offer free delivery!
Frank Reis March 10, 2021
We needed a couple of shades replaced. They were great here . They are extremely knowledgeable and friendly. Helped me out :). The pricing was more than fair. Can't say enough about them. We also had a antique lamp repaired here a couple of years ago. They did a great job regarding the repair as well.
Jean Beltram March 6, 2021
It was a great experience. They were on time for our appointment. They were very helpful in helping us. They showed us a shade that I would not have thought of and I absolutely love it. They are very knowledgeable. Would definitely recommend
Christina Stoval February 18, 2021
I initiated my relationship with Concord Lamp & Shade via their online form. Honestly, I wasn’t expecting a response. But I got one, and a personalized one, full of information, right away! Ann taught me a lot about my grandparents lamp during our email correspondence, then offered to take a look at the shade if I mailed it to her. That was mid-January. I never sent it. A month went by and I called them. The message said I could make an appt online. So I did. I went yesterday. The shop is bright (as you’d expect) but it **felt** bright, too. Ann gave me all kinds of advice about how to improve my lamp (who knew?!) and when I told her my name for the work ticket, she recognized it. That was a beautiful feeling, too! Truly, this is the only place I have trusted to work on this lamp (I checked out a few shops when we lived in the Chicago area). Thanks, Ann!
PS: shade’s silk lining: deteriorating/torn; outside: dusty; has two bulbs: should only have one.
Melissa Mcglinchey February 16, 2021
After trying to use a local provider who was terribly unresponsive, I found Concord Lamp & Shade where I had the BEST experience! Responsive, engaging and even more so in person when I got to my appt! My lamp with no monetary value was received with recognition of its sentimentality. I received wonderful recommendations on a shade that made me feel excited to use the lamp again. I can’t wait to pick it up!
George Church February 6, 2021
Took a halogen light in for repair. Ann couldn’t guarantee they could fix it, but they were successful — and price was very reasonable. Scheduling drop-off and pick-up made the entire experience easy. Highly recommended.
Karen Kane January 29, 2021
This store is a gem! The owner Ann is very helpful and knowledgable about all things lamps and shades. I needed help rehabing an old Tiffany style lamp and Ann helped me get it up and running. Concord Center is so charming and Concord Lamp and Shade is a wonderful resource and COVID friendly!
Marge O’Brien January 4, 2021
I'm so glad I found this shop! The service is top notch, they are very knowledgeable and repaired my floor lamp for a very reasonable price. It's difficult to find anywhere that repairs lamps. I love my floor lamp and was thrilled to find Concord Lamp & Shade does repairs. The website works perfectly for scheduling appointments and is extremely easy. This is now my go to shop for all things lamps.
Raymond Cross December 22, 2020
Even with the Covid restrictions in place, they are great to work with. The web site for appointments to drop, shop or pickup is straight forward and easy to use.
I had two lamps in for repair and couldn't be happier with their work. Good parts and a great repair experience.
Enjoyed working with them. The make these wonderful nautical map lampshades that are so nice I purchased one for St.Johns in the Virgin Islands.
Beanie Marvel December 7, 2020
Concord Lamp and Shade has for years, provided excellent service! Such knowledgeable staff who have helped me with projects ranging from new shades to re-wiring lamps. It's always a pleasure going to this store. I highly recommend them!
Ellen Garofoli October 24, 2020
Great experience at Concord Lamp and Shade Store.
Customer Service was wonderful, the women were very helpful in choosing my lampshade on a Bleek Base I bought in Ireland many Years ago. The little art piece at top of lamp fits perfectly on color match.
First time to this store. Repair of lamp shade great and new hardware put on. Worth the trip to Concord Lamp and Shade.
Thank you ! Ellen
Andrew B. October 5, 2020
I had an issue with a custom lamp shade, and they took care of it without the slightest hesitation (and also explained to me why it happened). When I came...
Joan L. September 25, 2020
Our nice living room lamp (one of a pair) was not working. So I took it to Concord Lamp for repair. It was fixed and ready for pickup a week later, as promised. They said it just needed a new socket, possibly because a non 3 way bulb was used instead of the 3 way bulb needed. So we are back in business again, with nice bright light. We will be sure to always use 3 way bulbs. Thank you!!
Stephen Jablonsky September 17, 2020
Very nice place to have work done.
I am very satisfied with the repair that was done.
Maryellen Ruvolo September 17, 2020
Excellent service and products. Ann's design advice was greatly appreciated. Highly recommended!
Elaine Harvey September 13, 2020
I was met at the door by a very cheerful woman. My lamp was repaired
and all cleaned up! And, the cost was very affordable. I will be sure to
return when I’m in the market for a new lamp after seeing the huge
selection. Thank you for making my day!
Karen Van Adzin September 11, 2020
I had a lamp repaired at Concord Lamp and Shade, and both the drop off and pick up were seamlessly orchestrated. My appointment ensured that I received quick, personal, and private service. My lamp is fixed and I am happy!
Juliana Keay August 15, 2020
I went to Concord Lamp & Shade to replace two lampshades. I left with a beautiful (albeit expensive) lamp and an order for a new shade. The sales woman was extremely helpful. When the shade came in the seam looked a little frayed. The store owner had the company make another one for me and let me use the less than perfect shade while we waited for the new one. (this was during the quarantine).
I appreciated the good service and would recommend this store.
P.S. I love my new lamp!!
Nancy Smith August 6, 2020
I've used Concord Lamp & Shade for decades both for new lamps and the repair of old ones. Same for one of my daughters. For a small shop, there is an amazing selection of lamps and shades; Ann is knowledgeable and helpful, and the repair business is excellent. Most recently my visits were by appointment and followed CV-19 protocol. All went smoothly.
Katya Eckert July 28, 2020
Concord Lamp & Shade's amazing customer service and expertise completely changed the look and feel of our rental house by helping us design and upgrade the overhead lighting in our office and living room. We were able to customize the shades to match our decor and consult on the measurements of the shade. I used to hate the overhead lighting in our house to the point of never letting my husband turn it on, now I am in love and our lights are on all the time! Thank you for making our house feel like home!
E P. July 25, 2020
I needed replacement lamp shades for some tired and dated lamps. After sharing photos of the lamps and talking to Ann on the phone, I made an appointment....
Laurel J Hughes July 24, 2020
Concord Lamp & Shade is once again open for business. I have ordered lamp shades and am also having custom trim applied to the shades and the lamp hardware replaced. Ann is very accommodating and is taking care of my every need as well as suggesting things needing attention, such as the very old wiring in my antique lamps. I highly recommend this store!
Nancy Lattimore July 17, 2020
In this time it's difficult to shop for replacement shades but Concord made it easy. I've been going there for many years because they know their products. I made an appointment and was given help in choosing the correct size and color to go with the lamps. Since I was the only customer I felt completely safe as well.
M. Debak June 28, 2020
They rewired and restored two lamps that have been in my family for a very long time. The work was done swiftly in a week. Also appreciated a consult and wide selection of lamp shades to replace the old, cruddy originals. So grateful as these lamps now look better than ever!
David Bragdon February 7, 2020
Our life long go-to for lamps, shades ... advice, repairs .... Terrific service and expertise!
Denise G. February 3, 2020
I brought a treasured family heirloom lamp to Concord Lamp and Shade to see if it would be possible to bring it to life again. It needed rewiring, the base...
Bravo A. February 27, 2016
I recently bought a house in the area and was so happy to find this place. I brought one of a pair of lamps in for shade fitting. The woman I worked with...