Hidden Gem Salon

Leave your worries aside and prepare to be pampered during the lush experience of a lifetime at Hidden Gem Spa. Enjoy an enchanting setting, warm and inviting staff and explore all the amazing treatments available. Hidden Gem Spa is a place of true relaxation, and our entire team is devoted to calming your mind, body and soul.

Hidden Gem Spa offers a comprehensive collection of treatments and services to bring tranquility, calm and relaxation into your life. Our experienced team of professionals, therapists and practitioners has been hand-picked to ensure a warm welcoming experience with a holistic approach. Hidden Gem Spa is a beloved spa in Concord, MA, and we are are ready to rejuvenate your mind, body, and soul.

Contact Information

1260 Main Street Concord, MA 01742

Phone: 617 899 5530



Jessica S.   February 4, 2024
AMAZING. This was my first facial and now I'm worried the bar is set too high that nothing else will compare. Laura was so friendly, she explained...
Marilyn McMillan   January 18, 2024
I have had facials at Hidden Gem Spa for the past year now. I feel so lucky to have found them because I have been many other places over the years but never found one this amazing! The services are done with such care and attention to detail. I am an RN and can honestly say that I am impressed with the cleanliness and comfort they provide for their clients. Pallavi provides her clients with only the best products and treatments. I highly recommend that anyone who wants to invest in their wellness and quality of life make an appointment at Hidden Gem Spa! I am now booked to have an appointment for my hair here and I can't wait!
J. Laprel   January 18, 2024
Quiet, clean, comfortable, plenty of parking, efficient service. I had one of the best 90 min facials with a back massage to start with Pallavi. I fell asleep intermittently which I never do. It was incredibly relaxing. My skin looks and feels amazing! Highly recommend and I will be back.
Marilyn M.   January 18, 2024
I have had facials at Hidden Gem Spa for the past year now. I feel so lucky to have found them because I have been many other places over the years but...
Gabrielle Besante   December 22, 2023
I moved to Concord a year ago and only just getting around to trying out Hidden Gem Spa. I’m kicking myself for not coming here sooner. I received a 1.5 hour facial which was way more than a facial. It was a back, arm and shoulder massage as well. I was totally relaxed and at peace thanks to Laura’s top notch service. She was so kind and helped with suggestions for my skin going forward. I also had the pleasure of meeting Maddie (at the front desk) who was so friendly & helped me book the appt as well. Everyone here is a gem of a person. I also received the lash lift and tint and Laura did an incredible job at that as well. She was doing everything to make sure I was comfortable. I cannot wait to book my next facial here and looking forward to trying some of their other services as well. Thank you, Laura & Maddie and I look forward to seeing you both again soon!!
Elise Jandl   December 13, 2023
I have known Pallavi for over three years and won't go anywhere else! She always does an amazing job, uses products that work great on my skin, and is extremely warm and welcoming. I have also been to Lana for a hair treatment and had a wonderful experience with her as well. Overall, highly recommend this spa for the people, atmosphere, and services!
Daphne Leconte   December 4, 2023
Absolutely amazing overall experience. I did the hydrodermabrasion + LED. Such a relaxing experience. The massacre in the put me to sleep. The facial was a sure icing on the cake. Talk about the glow afterward. Laura is the best. I will definitely be returning. There are so many different treatments available & they can be customized to your specific needs. Book your appointment now. You will not regret it.
Eva F.   November 9, 2023
I've had the pleasure of knowing Pallavi since 2019, when her business was much smaller! I've happily watched Hidden Gem grow into a new space, with...
Shwetha Krishnan   November 7, 2023
Lana was amazing! She was so warm and inviting. I got my underarms waxed and a facial done and it was so relaxing. She was gentle while doing my treatments and was very personable. Definitely would recommend!
Sarah Whitney   October 20, 2023
I have been going to Pallavi since the pandemic and truly have loved every visit. Not only is Pallavi extememly warm and welcoming, but she gives an incredible facial. I've also gotten her waxing services which have been amazing as well. Don't walk - RUN to make your appt. She is indeed a hidden gem in Concord!
Patty B.   October 7, 2023
I had my first facial here today with Laura. It was a wonderful experience. Very relaxing and luxurious treatment. I can't wait to return.
Cris H.   September 27, 2023
I have been going to Hidden gem spa for 3 years now and love the attention to detail of their services. Pallavi, the owner, is exceptional in her work while...
Nicole H.   September 25, 2023
I was invited to a wedding out in California and all the women I know who live out in CA and would be at this wedding have lash extensions. I had been...
Laura Godlewski   September 13, 2023
Lana is the best! It is clean, peaceful and Lana is so kind and fun to catch up with when I come to see her! Would highly recommend!
Leslie Cooper   September 9, 2023
I’ve been coming to Hidden Gem since 2019, my skin has never looked better. Pallavi is fantastic and always adjusts the appointment to best fit your needs at that time. Even through pregnancy and postpartum, she’s been phenomenal. Highly recommend!!
Stacy Kahn   September 9, 2023
Love Hidden Gem Spa! Laura and Pallavi are both great and my skin looks amazing.
Maana H.   September 7, 2023
Pallavi does such an amazing lash lift! Such attention to detail and so relaxing. I'd recommend her to anyone!
Anna B.   May 8, 2023
I was visiting from out of town, was short of time and developed a big pimple. I called in the evening and was able to get a 30-minute appointment at 10 am...
Aimee K.   February 10, 2023
Love this place so much. It's a lifesaver to come here. So relaxing, excellent prices, great and friendly staff. Skilled practitioners who are knowledgable...
Vaidehi Patel   January 29, 2023
I love this spa!!! I have been going for 4+ years monthly and she takes good care of my skin. I go for hair services as well.
Amanda Stipek   December 29, 2022
I stumbled upon Hidden Gem Spa for a surprise girls' spa day. I was visiting my friend in Concord, NH and she booked us facials accidentally in Concord, MA. It was a blessing because I discovered my wedding-day make-up artist after experiencing my first-ever facial. I did a makeup trial before booking and since I do not wear a lot of makeup myself, I appreciated that Pallavi was great at listening to my concerns whilst showing my own natural style. I would highly recommend Pallavi for makeup. Her prices are amazing in comparison to other bridal makeup and she was punctual. She is super professional and she came with more artists than I originally booked and didn't charge me extra. 9 adults and 3 kids received wedding makeup in 4 hours. I was stunned she fit us all in and everyone looked gorgeous. It was a wonderful experience to share since most of us had never had our makeup professionally done before! I also used them for a facial the week of my wedding - super relaxing for a nice bridal week prep! Thank you all!
Amanda S.   December 29, 2022
I stumbled upon Hidden Gem Spa for a surprise girls' spa day. I was visiting my friend in Concord, NH and she booked us facials accidentally in Concord, MA....
Deanna N.   December 22, 2022
Absolutely wonderful facial. Relaxing massage at the perfect pace to put you in a blissful state. The line of products used, along with dermaplaning, made...
Darlene F.   November 4, 2022
Lana is such a nice woman! She made me feel so welcome and I was excited to try something new! She recommended different things for my hair and they were...
Lisa Juan   September 18, 2022
I have been coming to Hidden Gem Spa for almost 1.5 years and I see Pallavi. I typically get a facial and my eyelashes refilled. Pallavi always pays extra care of my skin and always ask what would be the area of concentration/focus should be. She is very sweet, kind, and personable. My skin and lashes always feels great after seeing her. The atmosphere of the spa is warm and inviting. Love the music that it is calming and makes me feel that I am ready to relax.
Kimberly K.   September 15, 2022
I started going to Hidden Gem for facials in the spring and can't say enough nice things about Pallavi and her spa. It's the most relaxing facial and my...
Good Reviews   July 18, 2022
I recently went to Hidden Gem Spa for a haircut, and it was by far the best haircut I have ever gotten. When I walked in there was soothing music, and I was taken into a little private room with just me and Lana, the hair stylist. Lana was great and took over an hour to perfectly cut my hair, thin it, texture it, and blow dry it. I asked for my hair to be less puffy, frizzy, and dry, and she successfully pulled that off and now my hair looks so much better! Lana was also super nice and interesting to talk to during my haircut. For all the time and effort Lana put into my hair, the total came to only $45. I have recommended this place to others and will be back in the future.
Kerri Cahoy   June 27, 2022
Love the new location in West Concord, they continue to excel at service and attention to detail, as well as being friendly and accommodating.
Tiana Nygren   May 21, 2022
I got a lash lift at Hidden Gem today. Carmen was amazing and I felt so comfortable! We chatted like besties and she did an amazing job. The place is super clean and I will absolutely be coming back for more services. Trying a facial next!!
Leeza P.   March 27, 2022
Deserving of the name. Best Brazilian I've ever had... quick and painless, and CHEAP! Cannot recommend this place enough for waxing, though I'm sure the...
Nicole Whitney Eurieck   March 18, 2022
I have visited Hidden Gem Spa many times over the past two years. It is one of the most relaxing, calming, high quality spas I’ve ever been to. Carmen is absolutely amazing and really takes time to make sure you are always comfortable, relaxed, and happy with whichever service you’ve received. I’ve gone to this spa for haircuts, eyebrow waxing, and facials. The hot stone facial was my favorite so far, but they are all incredible and extremely calming and relaxing! The spa uses very high quality products and they always have calming music and an array of aromatherapy oils in the room and being used throughout your facial or massage. They are extremely professional, clean, and they take many precautions to ensure the safety of their clients during COVID. If you’re looking for an amazing place for an affordable and calming spa experience, look no further than Hidden Gem!
Eva F.   March 7, 2022
Pallavi will make you feel so pretty it's borderline addictive. I've been going here since 2019 to get my lashes lifted and it's the only beauty treatment I...
Dora Farkas   January 15, 2022
Pallavi was fantastic with the facial. I am 45 and have dry skin that breaks out occasionally. She took care of the acne and also hydrated my face. I looked refreshed later that day. I look forward to going back for another session and makeup consultation.
Matthew Capofreddi   October 8, 2021
It really is a Hidden Gem, located in a space that is surprisingly spa like in an office building! I went for a haircut today and it was such a great experience and I will definitely be back. So easy to book online and Carmen was right on time for my appointment. She is very friendly and welcoming and I am so happy with my new haircut. I will look forward to going back for my next cut!
Nicole E.   February 13, 2021
I had the BEST advanced facial at Hidden Gem Spa from Carmen. As soon as I walked in the room I felt so relaxed and at ease. She set up a warming blanket...
Trang L.   February 1, 2021
Pallavi is a gem! I've been seeing her for a couple of years now. I feel very safe even during covid. I normally get the lash lift, eyebrows wax and...