Emerson Health

Emerson Health is a full service medical center located in historic Concord MA. Emerson was founded in 1911 and today provides advanced medical services to more than 300,000 people in 25 towns.

Emerson Health is well known for its outstanding nursing care and patient-centered specialty facilities, including the Mass General Cancer Center at Emerson Hospital – Bethke, the Dr. Robert C. Cantu Concussion Center, the Clough Surgical Center and the Clough Birthing Center, home to the area’s only Special Care Level 2 Nursery for moderately ill newborns.

While Emerson Health provides all of the services that most patients will ever need, its strong clinical collaborations with Boston’s academic medical centers ensures that patients have streamlined access to world-class resources for more advanced care should they need it.

In addition to offering many medial services, Emerson also publishes a Health Works Magazine three times per year. This resourced features inspiring patient stories, health and wellness tips, upcoming events, updates on their services, recipes and more. The current Winter 2020 issue addresses vaping, returning to the ice rink after multiple concussions, and medicated assisted treatment for addiction recovery.

Emerson Health is strongly connected to the community. It recently launched a Community Benefit Awards Program. Based on a comprehensive application and review process, eighteen non-profit organizations throughout the health system’s service area were awarded up to $5,000 each to expand their programs that serve the physical and mental health needs of the community. The organizations were chosen based on Emerson’s most recent Community Health Needs Assessment and address at least one of the following populations or health issues: At-risk adolescents, older adults, cancer prevention and care, mental health or domestic violence.

Four Concord organizations received these awards.

  1. Center for Parents and Teachers to improve youth behavioral health through parent education
  2.  Concord Prison to provide a public health speaker series for inmates
  3.  Gaining Ground to grow and donate organic produce for emergency food programs
  4.  Concord Promise to foster healthy technology use for tweens and teens

Looking for some interesting articles to read? Check out Emerson Hospital’s homepage.

Contact Information

133 Old Road to Nine Acre Corner Concord, MA 01742

Phone: 978-369-1400

Reviews

Ken M.   February 11, 2024
Always have had good care when admitted. In the other hand, my friend went to the ER with a persistent cough years ago, and by the end of the day and two...
Richard Pelletier   December 13, 2023
Had hip replacement done at Emerson by Dr. Sloan. The hospital and the staff at the hospital were outstanding. Could not have been better. Tess, Karen and Emily (hope I got the names correct) were with me on my day of surgery and they made me feel like family. This is a 5 start facility with a 5 star staff.
Carol L.   November 28, 2023
I walked into the ER the day after Thanksgiving because I had fallen ( was tripped) at the Turkey Trot 5k on Thanksgiving morning. I had a black eye, small...
Lela Moran   November 8, 2023
If you’ve ever had a CT scan, then you know how claustrophobic it can be. As someone who actually freaks out in tight spaces, having compassionate staff walk me through the process made the experience a lot easier to bear.
Marisa Harding   October 23, 2023
I wanted to thank my team in Endoscopy (Carol, Diane, Mike & others) as well as the team down in Surgery. Because I've had to come so often, I'm comforted by the familiar faces & excellent care once again. Warm regards, Marisa Harding
Helen Reed   October 20, 2023
I've had the privilege of receiving care at Emerson Hospital, and I couldn't be happier with my experience. The doctors and nurses are not only highly skilled but also incredibly compassionate.
Rich Baumann   October 2, 2023
Just got home from having surgery and I couldn’t be more grateful for the surgeons and how well surgery went. The nurses were very professional and attended to things I didn’t even think of especially Kiindra she was fantastic especially when I wanted to go home on short notice. She was amazing and treated me with professionalism and a soft touch. I hope she gets to see this and will know how much I appreciated her being there. She made tolerable
Roxanne Simon   September 23, 2023
From the moment I arrived at Emerson Hospital, I felt at ease. The friendly atmosphere and top-tier medical care made a stressful situation much more manageable. Thank you for your exceptional service!
Brian Morgan   September 22, 2023
The caring and efficient staff at Emerson Hospital made my recent surgery a breeze. I felt well-informed and supported throughout the entire process. Kudos to this outstanding medical institution!
robert powderly   August 11, 2023
I had a good short stay at Emerson
Patti Tocci   June 6, 2023
Received care for spine pain issues from Dr. LEE and Dr SPINELLI @ EMERSON HOSP. Both Physicians and nursing staff were wonderfully compassionate and professional during my procedures on my back. I was pretty much put at ease and I think the staff realized I was a bit nervous to begin with. I appreciate the quality of care I received and highly recommend the Physicians and nursing and other staff that got me thru my treatment and time spent at Emerson spine care ctr.
Kelly Schultz   May 23, 2023
I went thru hell and back and this hospital was the BEST thing to happen for me! I had the most unbelievable nurses and staff… I am so grateful for all of them!!! Nurses, Doctors, people that keep it clean and that sweet lady that pushed me out to freedom!!! Thank you! And HUGE THANK YOU TO DR. KATHERINE DERTZ FOR GETTING ME BACK ON MY HORSE… literally
Andrea Connolly   April 30, 2023
I love Emerson hospital I had my 2 boys there and I can't tell you how what a wonderful everyone there is. I'm writing today that I'm very saddened to hear of the passing of dr carl bender. He was the best dr I have ever had. I thank Emerson hospital for taking good care of me back then 31 years ago. Keep up the great work
Mae O'Leary   March 8, 2023
To the least place we like to visit is the ER. Normally we go to MGH but do the proximity we arrived at Emerson. Once we where there the woman that check us in was very polite and compassionate with my elderly father. When she was placing the bracelet on she held his hand said "You are in the right place will take good care of you", held his hand and said "Cold hands warm heart" that made a difference my dad smiled did not feel so anxious. Later on in the night she had passed by his room and said he was already looking "Spify" and that he would be up doing the" Foxtrout" in no time. The doctor and nursing staff were pleasant they were unable to care for my fathers condition Thank you to the woman who checked us in sorry I did get her name she was blonde with glasses and black and white checker shirt with matching checker shoes. Kuddos to her.
James Zelony   January 24, 2023
I love this hospital! It is in Concord, Massachusetts. They have a great staff and plenty of services. My Mother spent a week here and had great care.
Alan T.   December 22, 2022
Went to the Emerson Hospital emergency room tonight. I was seen immediately and put it in the hallway as the rooms were filled. I had sliced my thumb pretty...
Yacouba Coulibaly   November 22, 2022
Very satisfied with my experience overall. I came in with a broken arm and they took me immediately into a room and got the first available doctor to set it. I wasn’t waiting there for hours in pain – and believe me that DOES happen, I’ve heard horror stories from friends who’ve gone to other hospitals (in the area but also in other states).
Charles Buckner   November 20, 2022
My family moved here recently and because we’ve got three boys we’ve already become VERY well acquainted with the staff here at Emerson (moms of boys will understand only too well and if you only have daughters, count your blessings!). They know all of our three boys by name and don’t even bat an eye when they see us walking in. We’ve reached the point where they just smile and ask to see where the new injury is. They know our boys love showing off their “battle scars” so they give them a chance to do that and I really appreciate that because if my kids are going to be this daredevlish for the rest of their lives I at least don’t want them to be afraid of going to the hospital.
Marion Colon   November 2, 2022
I had gastric bypass surgery and was there overnight and I have never ever dealt with a more amazing staff. Everyone, and I mean everyone, was super helpful and friendly. As I was walking to surgery everyone was cheering for me on the sidelines it was really sweet. This hospital may not look like much on the outside but what they have on the inside is nothing short of a heart of gold.
Vilia Oxiliare   November 2, 2022
All of the medical professionals I interacted with made me feel safe and like I was in good hands. I never felt rushed, or that my symptoms were being dismissed. They spent more than enough time with me and sent me home feeling better with clear, detailed instructions on my next steps.
Jean Robert Fils Aimé   November 1, 2022
The entire Emergency room staff was so caring and concerned about me. I was brought in by ambulance with a severe asthma attack and Hypertension, not able to breathe right and I was scared. The receiving nurses and Dr's. were very attentive, and reassuring. They were quick to treat me, and run my tests, and make sure I was breathing normally again. Lifesavers!!
Dailin Gutiérrez   November 1, 2022
My outpatient surgery experience was top notch. Everyone with whom I came into contact was personable and professional. They inspired confidence, plus they were likable. Prep work went off without a hitch.
Rivens Desinord   October 10, 2022
I am beyond impressed with my treatment at Emerson Hospital. I came in for an emergency, and despite the waiting room being filled with people, the intake person was very polite and was able to get me care in a timely manner. I will be sure to recommend this hospital to all my friends and family!
JimiJames ..   October 1, 2022
Dr. Jordan Blake Siu, internist and hospitalist at Emerson Hospital .. "walks on water!" He is the most caring, overly modest and brilliant physician that...
Isabel M. Cardona   September 24, 2022
I had gastric bypass surgery and was there overnight and I have never ever dealt with a more amazing staff. Everyone, and I mean everyone, was super helpful and friendly. As I was walking to surgery everyone was cheering for me on the sidelines it was really sweet. This hospital may not look like much on the outside but what they have on the inside is nothing short of a heart of gold.
Stutz Mana   September 22, 2022
All of the medical professionals I interacted with made me feel safe and like I was in good hands. I never felt rushed, or that my symptoms were being dismissed. They spent more than enough time with me and sent me home feeling better with clear, detailed instructions on my next steps.
Pat B.   September 10, 2022
I recently had a kidney stone removed, at age 50 it was the first surgery i ever had so I was very nervous. The nurses and Doctors at the surgical center...
Clara Adams   August 20, 2022
The entire Emergency room staff was so caring and concerned about me. I was brought in by ambulance with a severe asthma attack and Hypertension, not able to breathe right and I was scared. The receiving nurses and Dr's. were very attentive, and reassuring. They were quick to treat me, and run my tests, and make sure I was breathing normally again. Lifesavers!!
Kamina Agsujsns   August 18, 2022
My outpatient surgery experience was top notch. Everyone with whom I came into contact was personable and professional. They inspired confidence, plus they were likable. Prep work went off without a hitch.
Nora Gilbert   August 13, 2022
I am beyond impressed with my treatment at Emerson Hospital. I came in for an emergency, and despite the waiting room being filled with people, the intake person was very polite and was able to get me care in a timely manner. I will be sure to recommend this hospital to all my friends and family!
PAUL CURRIER   August 12, 2022
I had spinal fusion on Tuesday. 8/9. I received the very best care pre op, during surgery & post surgery. The nurses, anesthesiologists, nurse assistants were all compassionate, caring people with only providing me with the best care possible. My 2 night stay was equally outstanding. Everyone exceeded my expectations. Thank you for making my entire experience exceptional.
Louise Bumpus (LuLuBell)   August 10, 2022
They took good care of me and my cardiac issues, but unfortunately, a few minutes after I left my issue returned after being there like 4 hours because an x-ray wasn't taken. Lol.. but generally, they have been really good about their diagnosisof my mum in law's as well as my own. Even tho it's not my "home" hospital with none of my resuscitation details from a few years prior. I trust them!
A Panzeri   July 26, 2022
I had my top surgery here and had it with Dr Joanna NG-Glazier and her team was absolutely amazing. They were sweet, had a lot of patience, talked me through every step of the prepping stage before my surgery. Once I am fully recovered as I just got it yesterday, July 25th 2022, I am so happy so say the staff was great. They know what their doing and how to treat their patients. No complaints once here! Very caring nurses that make sure you’re having a comfortable time with your meds and or prepping. I just want to say THANK YOU for making me the happiest.
Patricia Morin   July 17, 2022
Having moved to MA three years ago it was interesting finding new physicians. I finally found some amazing doctors at Emerson. Recently I went to the lab for a blood draw. When I was finished, walking to my car, I had a bad fall. A kind gentleman got me into a wheelchair and brought me to the front desk. In a matter of minutes I had staff members helping me and getting me to the ER as quickly as they could. In the ER the staff was compassionate and caring and very efficient. I would like to thank everyone that I met this morning for the excellent experience.
James V.   June 7, 2022
I didn't have any problems with Dr Schloss. The office was clean and reception was friendly. Dr Schloss communicated well and was very experienced.
Robin Y.   April 17, 2022
I am really grateful to Emerson Hospital. I came into the E.R. with potential heart issues; I was immediately given an EKG, was taken into a room within...
G TwoNs   March 12, 2022
My daughter recently was seen by Dr Goudie at Emerson's ER recently with an on-going issue. While Children's Hospital was helpful in the initial diagnosis, they gave little sense of importance to a recurrence. Even my daughter's own pediatrician had distanced herself from the situation by telling us she was just avoiding school and we needed to force her to go and not let the school send her home, even when she vomited in class. Her condition, which started 2 months ago & was initially treated well, had returned and had more recently persisted for over 10 days. Dr Goudie was terrific in communicating with our daughter who was in pain and very upset. Finally, someone took her situation very seriously! His bedside manner, diagnosis & treatment were all spot on as my daughter left feeling validated and more importantly, feel better. She improved tremendously when she started taking her new prescription and several days later she remains feeling well as we look forward to our appointment with a specialist.
Mike C.   February 22, 2022
Best food in a hospital so far, I know, I know that's a low bar = hospital food and I agree. But when you're in there and need to eat those small levels...
NaShan Jalivay-Pereira   January 24, 2022
First time at the ER with my 1 yr old today and everyone was so nice especially having a sick child. I’ve never had generous care from start to finish so it was very refreshing. My nurse, Kristin, was amazing so, THANK YOU.
Rebecca N.   January 14, 2022
So, where so I begin? I absolutely love Emerson hospital. I am currently getting ready for a surgery and have to get an EKG done and lab work done. I...
Mike Silva   January 10, 2022
10/10 we were just there for our second child birth and they were amazing. Our nurses Lilly and Karen were phenomenal. Could not have gone better.
Lindsay Cao   December 28, 2021
Even though the er was packed and they were short staffed the nurses, doctors, pcts and even the workers collecting the trash were wonderful. Everyone was so caring and put me at ease.
Gideon & Karina Griesbach   December 13, 2021
I brought my almost 2 year old son hear after accidentally putting the wrong eardrops in his ears. I was very terrified and stressed, the ear drops were ototoxic and had the risk of making him lose his hearing. The ER rushed us in and took care of us right away. After the MD reviewed the meds they reassured us that everything would be ok and that my son was at no great risk. They gave my son a toy and a book to keep and take home which made him calm during the unfamiliar and stressing circumstances. The ER nurse was very empathetic, professional, and caring. We were instructed how to follow up with our ear surgeon and primary MD upon discharge.
Maria O'Neill   November 10, 2021
Going to Emerson, even for an emergency is like going to the spa compared to other hospitals. The care is excellent, everything is beautifully updated, super clean and doesn't have that weird hospital smell. My daughter and I have been going there for everything since 2006 and we never had a bad experience. If hospitals intimidate you, make the drive to Emerson its well worth it
GAIL HINDLE   August 30, 2021
I recently had knee replacement surgery at Emerson and had great care during my stay. I want to especially thank Donna(pre-op), Helen, Sam, Calli and Maria my nurses on Wheeler 5 for their kindness, levity, thoroughness and expertise in caring for me . Pain management, cleanliness, comfort and peace of mind were their priorities as well as mine. I also thank the staff beside them that also help make a place run so smoothly with comfort.
Mike Williams   August 13, 2021
Good ER experience and caring understanding staff. Was reassured and taken care of for light injuries quickly
Mauro Tedeschi   August 5, 2021
I had a surgery with an unfortunate complication so I had to stay in the hospital for 6 days. Care was good... doctors and nurses generally very nice and knowledgeable... I wish there were only one bed per room instead of two
M S.   June 28, 2021
Wonderful medical staff and doctors- very well run hospital. Super efficient and so happy to have a facility like this close to home.
Heather Rozmus   June 10, 2021
I come here for my cortizone injections. The nurses and doctors are so nice. I adore them.
Michelle Striegel   March 27, 2021
The best hospital I have been too. The staff were wonderful! Dr Laust was amazing. Shout out to Emma, Jess, Christine, Delaney, Micheal the PA, Mya, Karen and Jess. There are so much more but I didn’t get some names. The female PA was very professional to a patient that was nasty. I highly recommend this hospital.
Michael Quansah   March 13, 2021
Been to Emerson Emergency twice and the service was great..The doctor the nurses and the aides are wonderful people.. This also goes to Dr. Gee and his staff.. Thank you doctor for all the best care you gave me during the surgery.. G
Nicole Whitney Eurieck   March 9, 2021
I visited Emerson Hospital ER on a Thursday afternoon. I had severe sharp pains in my lower abdomen and then the next day, my stomach was so sore and I was in so much pain I could barely walk or touch my lower abdomen. Since I live in Maynard, I immediately went to Emerson as I knew this much discomfort and pain was not normal. I was IMMEDIATELY admitted, triaged, and taken into an examination room. I was then IMMEDIATELY seen by a nurse, physicians assistant and ER doctor. They took the time to listen to me, ask me important questions and then quickly order the testing and got me started on IV fluids and pain medication - bloodwork, urine culture, etc. From there, they ordered the ultrasound and other necessary tests. The nurse checked on me all the time and was so kind, attentive, and knowledgeable. The doctor was patient, kind, and had excellent bedside manner. The nurse that triaged me also made me feel comfortable and cared for right from the start - even though I was in so much pain. Also, there was a very cute painting in my room of a lake and birds and trees and as silly as it sounds, that helped me meditate and breathe and feel at ease at a time where I was so scared and nervous to find out the cause of my lower abdominal pain. I highly recommend this hospital and it’s staff. You’ll be well cared for, you won’t be misdiagnosed, and they’ll take the time to truly ensure you are taken care of, not sitting around in pain, and feel like more than a number. I’m thankful this hospital is so close to my home.
Lynne Wyckoff   March 6, 2021
Went in for emergency, needing urgent surgery & received such high quality care! It’s a very clean, comfortable facility. Each & every medical team member I encountered was knowledgeable, kind & personable.
Nicole Whitney Eurieck   January 14, 2021
I visited Emerson Hospital ER on a Thursday afternoon. The day prior, I had undergone a fertility diagnostic test called a “Sonohysterogram” with saline at a fertility center as part of my fertility assessment. I had severe sharp pains in my lower abdomen in the hours after the test and then the next day, my stomach was so sore and I was in so much pain I could barely walk or touch my lower abdomen. Since I live in Maynard, I immediately went to Emerson as I knew this much discomfort and pain was not normal following this test. I was IMMEDIATELY admitted, triaged, and taken into an examination room. I was then IMMEDIATELY seen by a nurse, physicians assistant and ER doctor. They took the time to listen to me, ask me important questions and then quickly order the testing and got me started on IV fluids and pain medication - bloodwork, urine culture, etc. From there, they ordered the ultrasound and other necessary tests. The nurse checked on me all the time and was so kind, attentive, and knowledgeable. The doctor was patient, kind, and had excellent bedside manner. The nurse that triaged me also made me feel comfortable and cared for right from the start - even though I was in so much pain. Also, there was a very cute painting in my room of a lake and birds and trees and as silly as it sounds, that helped me meditate and breathe and feel at ease at a time where I was so scared and nervous to find out the cause of my lower abdominal pain. I highly recommend this hospital and it’s staff. You’ll be well cared for, you won’t be misdiagnosed, and they’ll take the time to truly ensure you are taken care of, not sitting around in pain, and feel like more than a number. I’m thankful this hospital is so close to my home.
Sylvia Marissa   November 28, 2020
Last week while on vacation, I became extremely ill. Not being familiar with the city and reluctant to check myself into the emergency room, I gave Dr. a call. He arrived at my hotel within 40 minutes and delivered both fantastic bedside manner and medical care. As a native New Yorker, I was admittedly skeptical. But Dr.'s experience and board certifications put me at ease. I was back on my feet the next day!
Paul Emerson   September 9, 2020
Great health resource west of Boston.
a little bit Alexis   September 1, 2020
I was born there :)
Not a little bit Alexis   September 1, 2020
I was born there :)
Stephen Lane   March 6, 2020
Last night, while playing hockey I was hit in the mouth with a stick. My lip split open and I chipped teeth. Upon arriving at Emerson Hospital's ER, I was quickly admitted, escorted by a nurse to a room where she took my vitals. Withing 10 mins. Dr. Thomas Lareau checked me out, cleaned my lip and inserted several stitches. His bedside manner was friendly, informative and his sewing skills were superb! He reviewed with me the plan for suture removal with my primary care physician and sent me on my way. All withing 40 mins! Absolutely great service without the long waiting times of other area hospitals. If you need to visit an ER, I highly recommend Emerson Hospital!!
Beth V.   February 10, 2020
From my first interaction with the reception area,to the person who wheeled me out the door, I received kind,warm,caring and professional attention. The...
AW LG   April 10, 2019
Spent a few days in the maternity ward following the delivery of our fourth. On a positive note, the nurses and doctors were for the most part very helpful and friendly for our extended stay. I do have a critical recommendation, however, the chairs in the postpartum section are terrible. For breastfeeding mothers, this is not a good way to start them off. For the partners, like myself, who sat in these chairs for hours holding the wee baby - ouch.
Dena D.   March 7, 2019
The BEST decision I have made in my life was getting this procedure (the gastric bypass) done. My only regret is that I didn't do it sooner! Dr.Lautz and...
Alan T.   September 4, 2018
They were quick kind and seemed to be doing a good job. The place was clean and somewhat quiet tonight. X-ray Technicien was very good and waiting now to...
Tracy B.   July 21, 2015
Joined the Program several months and have been undergoing the process to have Gastric Bypass and they have been great the whole time. The nutritionists,...