Caffe Nero
We serve the highest quality Italian coffee in a place that feels like home. We started in Europe and are now here in Concord, MA
We have a lot of comfortable space for you to meet with friends, business acquaintances, or just hang out and take it all in.
We’re excited to serve you once we reopen.
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Reviews
Imogene W. June 26, 2025
My mom and I came here during our trip to concord. The workers were friendly & efficient in getting our orders in. We appreciated the cozy decor and ample...
Sneha Harsh April 14, 2025
Manuel is the best, so kind and always remembers my name every time I stop by. Today he recommended the blueberry ginger drink, and it’s so refreshing! Totally the perfect drink to kick off spring. Love coming here!
Victoria Seymour April 8, 2025
I always come here with my Husband after my infusion. I love that atmosphere; however, if you have sensory stuff definitely want headphones.
The staff is always patient and kind.
The food is delicious, hi carb.
They have deals often and an app to earn free drinks.
Et A. March 12, 2025
Very nice place for coffee. I have been to multiple locations. The service and quality is consistently good. The ambiance changes from store to store which...
Chlorise Agostinho March 12, 2025
This place is absolutely incredible. The coffee is always fresh and hot, no matter what time of day I am there. The pastry's are absolutely heaven sent, and the service is truly something. Casey makes my day every time I see her. You can tell she really cares about her customers. She always goes above and beyond, I never leave dissatisfied. Thank you Cafe Nero! You're number 1!
Allie Burrows February 21, 2025
Caffe Nero Concord is a wonderful coffee spot. Not only is the coffee and espresso drinks some of the best I have had but their food and pastries are a fan favorite of all three of my kids.
I would recommend this place a thousand times over!
Ron Scozzafava January 20, 2025
Café Nero in Concord, despite being a chain coffee shop, offers a unique ambiance with ample seating to comfortably accommodate two people. The background noise level was conducive to conversation, making it a suitable spot for meetings or casual chats. The service was professional; however, I found it slightly frustrating that when I ordered a small cappuccino, half of the espresso shot was wasted. Additionally, everything was served in single-use cups, plates, and utensils, (even when we dined in) which significantly impacts sustainability—earning just one star in that regard. Overall, a decent experience with room for improvement in sustainability practices.
Rebecca D. November 11, 2024
I had a surprisingly good experience at this Cafe Nero. Be aware that it does get packed on the weekends, but we were able to find a table easily. Typical...
Tim Hippensteele October 20, 2024
Yes, it's a chain store, but it doesn't feel like it. Inside is a charming rustic interior with plenty of soft seating, tables and chairs to accommodate the busiest of days.
A great meetup spot to chat with friends and family. Or, come alone, grab a window seat, and do some good old fashion people watching in downtown Concord. The coffee is good too!
Maria Palacio October 1, 2024
Service is a little slow and the spinach and feta pizza I had could have been a little tastier. Overall, it’s a great place for a coffee and for getting some work done.
Elli Angelopoulou August 27, 2024
I had one of the best Cappuccinos ever. Milky and frothy, with the flavor of the coffee still coming through nicely. The flaky, buttery croissant was an enjoyable match.
Loved the decor. Multiple relaxing corners with couches and armchairs as well as tables offer a variety of seating options.
Sophia August 11, 2024
This is my Nero REVIEW !!!!
I was served by none other than the Ms. Phoebe C, who made me the most wondrous iced tea a man could ask for. She also toasted my sandwich to perfection. Clearly, she is a very well trained staff who shows passion in her work. 10000/10, lovin it
Lucas August 10, 2024
While wandering in the wilderness of Bosnia and Herzegovina, I accidentally stepped on a land mine in the hills outside Sarajevo. I called the US embassy and consulate to no avail, and I thought I was toast. Luckily, barista Phoebe had just gotten off her shift at Cafe Nero, and she flew more than 6 hours to come and defuse the mine for me! She even brought me a coffee which was still warm when she got to me. I can safely say it was the best coffee I’ve ever tasted, and now I won’t take my coffee from anyone else.
Haley C. August 6, 2024
Needed wifi, a place to work, and a sweet treat. And this was the perfect fit!
Super clean and cozy inside. Drinks came out fast. They have a large seating...
Joy Cornett June 5, 2024
Update: recently I’ve noticed the coffees are much more consistent! Just about every time
Love the coffee chain but main issue with this location is lack of consistency. If you order a drink with any flavoring the amount of syrup added really depends on the person making the coffee. Same thing with the ratio of milk to espresso in lattes. I love the option to put in a mobile order but the orders rarely come out correct. Especially if you put any requests in the notes section, or when it asked whether you want your food heated up or not. There are a few very consistent employees that seem to follow the same protocol who are very much appreciated.
Again, love this coffee chain and this location but consistency would make the overall experience much better.
Brent Galbreath May 20, 2024
This was a great café and everyone was so helpful. It’s in a terrific location of downtown Concord, Massachusetts. I even took a sandwich home to my wife in Florida and she loved it! I go in that area for work often and often stop at this café. So worth it!
Joy Cornett April 27, 2024
Love the coffee chain but main issue with this location is lack of consistency. If you order a drink with any flavoring the amount of syrup added really depends on the person making the coffee. Same thing with the ratio of milk to espresso in lattes. I love the option to put in a mobile order but the orders rarely come out correct. Especially if you put any requests in the notes section, or when it asked whether you want your food heated up or not. There are a few very consistent employees that seem to follow the same protocol who are very much appreciated.
Again, love this coffee chain and this location but consistency would make the overall experience much better.
Glenn Crawford April 13, 2024
Cool vibes, nice sandwiches. Cute place
cindy c February 18, 2024
We had mochas, cafe chai lattes, croissants, sandwiches in this quaint historic building. Great ambiance, friendly baristas, and even enjoyed a lively chat with a local. He helped my HS Sr. Think critically about his college bound choices. No decision was made, but maybe one step along the way. Thank you to the stranger for helping!
Mary C. January 7, 2024
I got a matcha and the caprese baguette which were both so delicious. The seating was very cozy and spacious. Very quick and nice service.
Joseph Lust December 27, 2023
I don't frequent national chains often, but I make an exception for Nero. It's a great atmosphere to warm up, relax, chat, or study. Their craft drinks like the Matcha Latte, and loyalty cards are great as well, and the staff are quite attentive to your requests and needs.
There's also ample street parking, or parking in the lot across the street.
ElizaBeth Clowes November 6, 2023
Cozy Euro-style coffee shop in a large vintage inspired space, with something on the menu for everyone. Solid cortado, unusual but flaky kouign-amann. Wide coffee beverage and selection overall, and the baguette sandwiches look fabulous. Line was long and a bit slow when I arrived but was in no rush. The shop has some large tables to accommodate bigger groups and I even saw folks with dogs.
Amanda Nurse October 31, 2023
The coziest place to grab a coffee and yummy pastry. We come here a lot and it’s my favorite cold brew. The kids love the blueberry muffins and banana bread. I love the variety of food options (for breakfast and lunch) and the staff are friendly and efficient.
John Bojorquez October 15, 2023
One of the best vegan breakfast sandwiches I've had
Erin Melyssa Boggs October 7, 2023
Cool vegan friendly cafe. All the breads are so delicious!!! Excellent pistachio mocha. I approve.
Jeff M August 26, 2023
Popular coffee shop in Concord. Gets quite busy on the weekend in the summer. This shop has an antique vibe as it is in an antique building. Wi-Fi with plenty of places to plug in.
Alexandra Urban March 14, 2023
Lots of nice seating, good coffee, and working wifi - enjoy!
Zac Engle February 9, 2023
Caffe Nero maintains a positive environment in a very busy atmosphere. They have customer flow management down to a science and though you may wait a minute to get your turn, the service is very focused on you when it is your round to order. The decor is very standard coffee shop in design, but with an old-world spin that matches the Concord experience. It's not likely to be a place you'd want to hold a meeting, but if you're looking for a snall conversation one-on-onw its the perfect spot. Well done Caffe Nero.
Mark Guerrero December 30, 2022
My favorite place to meet friends for coffee in Concord. Spacious with comfortable seating
Cassidy Smith November 28, 2022
Cafe Nero is always a good spot to grab a coffee and sit with your computer and do some work. There is a bit of a wait in line to order. 4 stars since I like the interior of other locations better.
Amanda M. November 12, 2022
Great ambiance and coffee! Stopped here before going to Walden Pond. Their pastries and croissants were fantastic.
d keating September 2, 2022
Great food and coffee! The people that work there are nice, and so helpful if you need anything.☺️
Cate Anderson August 7, 2022
My favorite place to meet friends for coffee in Concord. Spacious with comfortable seating
Jon Saul (Jon) July 17, 2022
Good service, terrific drinks and food. Comfortable for a visit, plenty of seating.
W C. July 2, 2022
I've never been a big coffee drinker, but got into it when I was traveling in Italy. Coming back, I wanted to find a place that would serve authentic...
Robin Grausam June 26, 2022
I used to get lattes here, which are pretty good but their butter croissants are the best I've ever had. I do wish they updated their app to make it more user friendly.
Jason Gladstone April 6, 2022
Great selection. Healthy. Fair pricing.
Joey C. March 7, 2022
Im a frequent customer of Nero in concord, Ma. Hats off to Emily....always smiling and pleasant even when the shop is short staffed. Nero's needs more Emily's
seo woo lee December 16, 2021
It was best butter croissant I ever had recommended!!
Vibe: traditional/ vintage
Service: four out of five
*there are only two people working morning time
Food: try butter croissant
Coffee: it's good not excellent
Overall if you in town recommend place to visit
Angela Westmoreland October 19, 2021
Great coffee. We always look for great tasting European coffee when we travel and we're not disappointed with this one. Sawyer was attentive and courteous. Love the atmosphere and vibe of this coffee shop.
A W October 19, 2021
Great coffee. We always look for great tasting European coffee when we travel and we're not disappointed with this one. Sawyer was attentive and courteous. Love the atmosphere and vibe of this coffee shop.
shreyas panse October 17, 2021
Great place for a quick coffee. Friendly staff and fast service.
Judi DiMartino October 1, 2021
Ambiance excellent. Coffee was awesome! Highly recommend drinking it black !
Caroline J. August 9, 2021
We were staying just a block away and found ourselves coming to grab iced coffee three mornings in a row. Very good iced coffee and such a great spot to sit...
Sara Hulse August 5, 2021
Good coffee and I like that in the mornings they play classical music! Helps to focus if you are there to work. Very friendly staff. Great books on the shelves, too!
Cesar Cancino May 12, 2021
Excellent coffee with good European style food.
Peter April 23, 2021
Guatemalan coffee excellent, limoncello cake delicious but who puts moist cake into cardboard box without wax paper under cake. Couldn’t believe it when I got home. Cardboard is finished so cake did not stick, but appearance is sub standard.
C. Baechler March 12, 2021
I went to this place when I was visiting concord and I loved it! Great service and nice ambience.
Sandra H. January 30, 2021
The atmosphere is warm and welcoming. The barista was friendly and accommodating. The manager was warm, friendly and with a great sense of humor. It is also...
A L January 24, 2021
Great interior, lots of places to sit, and fair prices. The chai wasn’t my favorite but the coffee and other teas are nice!
Lisa Shea January 5, 2021
Friendly staff and usually make good drinks
Sujata Rajan Seth January 3, 2021
Friendly feel inside the shop and lovely hot chocolate
Rose Maramgio November 20, 2020
Relaxing place to enjoy coffee, sandwiches, and pastries. Soft jazz overhead. Comfortable seating. Done in a style of an old bookstore.
Leticia Santos November 8, 2020
Amazing, but the cake was dry
Cath K. November 1, 2020
I've been a regular since Caffe Nero opened in Concord. The baristas are warm and welcoming, and their coffee drinks are excellent. My favorite is their...
Judy Sandford October 11, 2020
Great, quick breakfast food in a relaxing atmosphere.
nicole thibeault September 8, 2020
Enjoyed a ham and cheese toasted sandwich here for lunch. It was tasty and fresh. Lots of choices for drinks too.
Adam Yellin August 16, 2020
Solid coffee shop. Good pastries and a good covid setup.
Tom Hanlon July 13, 2020
Nice ambiance and a good variety of drinks, sandwiches, and desserts.
Hillary Lam February 12, 2020
Chai tea latte is very good here. Lots of seating, good for a study spot or casual meeting!
Whitney L. October 10, 2019
I searched for cafes in Concord with WiFi and somehow this place didn't come up, so I figured I'd write a "review" even though I haven't bought anything...
John Overstreet August 7, 2019
This is a very pleasant Caffe Nero. It starts with the friendly staff. The coffee is good, and they have an assortment of tasty sandwiches and smoothies. But it is also a comfortable place to take a break. I appreciated the nice woman working there who lent me her phone charger. I was on a long bike ride and was about to lose my map. I enjoyed an espresso and a book off their shelf while my phone charged. Cheers!
Shlomi Zan January 6, 2019
Very good place to sit during a road trip. Nice atmosphere , very good service, and tasty vegetarian frittata. Also Free WiFi.
Very recommended.
Shlomi Zan January 6, 2019
Very good place to sit during a road trip. Nice atmosphere , very good service, and tasty vegetarian frittata. Also Free WiFi.
Very recommended.
